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Management

How immigrant employees boost performance
Soccer ball landing against the back of a goal net.

How immigrant employees boost performance

Wharton’s Britta Glennon discusses how employing skilled immigrants can give organizations a competitive edge.

From Knowledge at Wharton

Drivers in the gig economy
Rideshare driver driving a passenger, both are wearing face masks.

Drivers in the gig economy

Lindsey Cameron, assistant professor of management at Wharton School, discusses key findings from her research on how drivers in the gig economy create ‘workplace games’ to find control and meaning in their work.

From Wharton Stories

Should employers rethink what they’re offering workers?
Boss wearing a mask holding a hard hat talks with two employees wearing masks, hard hats, and safety vests.

Should employers rethink what they’re offering workers?

Wharton’s Peter Cappelli talks about what we’re getting wrong about the Great Resignation and how the pandemic has rewired worker preferences.

From Knowledge at Wharton

Practical tools to help you bring your conscience to work
picture of author and bookcover

Wharton professor and author, G. Richard Shell, of "The Conscience Code: Lead with Your Values. Advance Your Career." (Image: Harper Collins Leadership)

Practical tools to help you bring your conscience to work

A new book by Wharton professor G. Richard Shell serves as a guide to help you stand by your values and create a more ethical workplace.

Dee Patel

Are teams better than individuals at getting work done?
Four coworkers in an office around tables, wearing face masks.

Are teams better than individuals at getting work done?

New research by Wharton’s Duncan Watts finds that simple tasks are best accomplished by individuals, while difficult ones are more efficiently completed by a group.

From Knowledge at Wharton

How employees can become better organizational citizens
Three workers in a stock room wearing safety vests, hard hats, and face masks, wave hello to each other.

How employees can become better organizational citizens

A new Wharton paper on employee culture proves that both supervisors and peers can be powerful agents of change when they are allowed to intervene at different times of the change process.

From Knowledge at Wharton

Bad bosses: What’s wrong with labor algorithms
Cartoon of a worker at a computer with a flying robot behind them with a magnifying glass.

Bad bosses: What’s wrong with labor algorithms

Wharton’s Lindsey Cameron discusses why policymakers and labor leaders contend that algorithms that allow companies to monitor an employee’s every move are unfair and dangerous.

From Knowledge at Wharton

How language boosts customer satisfaction
Dialog box showing five stars.

How language boosts customer satisfaction

Wharton’s Jonah Berger talks about his new research on how using more concrete language can improve customer satisfaction.

From Knowledge at Wharton

Is deflection a good business tactic?
Businesspeople in conversation wearing face masks

Is deflection a good business tactic?

Wharton’s Maurice Schweitzer is the co-author of the first study to examine the costs and benefits of answering a question with a question.

From Knowledge at Wharton